Frequently Asked Questions

Please use this form to inquire about a custom cake. 

For any other dessert inquiries, contact us via the chat option on this site or email us at info@madhousecakes.com. Or, drop us a line on the Contact Us page.

We ask for a minimum of 2 weeks advance notice for all orders. However, we may be able to work our magic on a case by case basis, so feel free to check in anyway.

Yes! We offer delivery within Palm Beach County, FL for a delivery fee. 

Delivery Areas: Haverhill, Schall Circle, Lakeside Green, Westgate, West Palm Beach, Royal Palm Estates, Wellington, Royal Palm Beach, Golden Lakes, Cypress Lakes, Stacey Street, Palm Beach Shores, Palm Beach Lakes.

Pick up location is in West Palm Beach

Currently, we only offer shipping on cake/cupcake toppers within the United States. 

The Every Birthday Matters program provides free birthday cakes to children whose families are experiencing financial hardship. Applications open on the first of every month for birthdays happening the following month. One or two families will be picked per month and receive a free birthday cake. With supporting donations, additional families can be picked.

Please visit the Every Birthday Matters section for more details and to apply. 

You can make donations towards the program by visiting this site or by scrolling to the bottom of the Every Birthday Matters section. Every dollar makes a difference!